Terms Of Service
- Order Execution:
All orders will be placed on our official website. Standard delivery, the package will be dispatched within 1- 2 business days after placing the order. For express delivery, packages will be dispatched on the same day of placing the order.
- Shipping Partners:
Exotica has tied up with Shiprocket, Bluedart, Delhivery and other leading trusted delivery partners to ensure safe, secured and timely delivery.
3. Shipping Charges:
Shipping charges are basically calculated and may vary according to the weightage of the product and the shipping location. The MRP excludes the shipping charges and will be added to the break-up of the total cost while placing the order.
4. Expected Duration:
The duration of the product delivery wholly depends upon the location, it might take up to 5 – 7 business days for standard delivery and 2 – 3 business days for express delivery. If there’s any unexpected delay in delivering the product, our delivery partners will keep you posted with the same.
5. Tracking Order:
Once your order has been shipped, you will receive a tracking ID via email. This helps in monitoring the status of your order in real-time.
We deliver our product PAN India. Ensure that you provide us with accurate contact information with address for avoiding any unforeseen delays.
- Write to us:
Upon every successful delivery, a confirmation email will be sent to the provided email. We are here to assist you in all possible ways. Write to us regarding any encountered issues or product related queries and even reviews. Reach us at +91 9154019154 or info@exotica.pepi.digital .